WHEN & HOW TO HIRE A VIRTUAL ASSISTANT FOR SHOPIFY – Shopify Drop Shipping Tutorial
At some point you will have to hire virtual assistants on your business…When should you do that and how? I learned a lot of tricks over the years and I’m going to share them with you in this video!
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When and how to hire virtual assistants
There are two types of people when it comes to outsourcing (hiring other people to do the work for you).
The first type are the ones that see themselves as business people. They see themselves as a contractor of some sort. They don’t want to do anything themselves. They just want to hire people to do literally everything. They don’t know how to build a Shopify store but they don’t care and they don’t want to learn how to do it. They’re just going to hire someone to do it for themselves. They don’t know how to do Facebook ads, but they don’t care because they’re going to hire someone to do it for themselves…
As much as I like outsourcing as much as possible, I think this is a SUPER naive way of thinking and most of the time these people end up not successful.
In my opinion, you should know how to do the basic. You should know how to edit your Shopify store. You should know how to build a basic Shopify store. You should definitely know how to do Facebook ads. You should definitely know how to fulfill orders…
I’m not telling that you should fulfill orders manually yourself but you should know how to do it because if you hire someone in the future, (first of all, you will have to teach them how to do it unless you hire someone that already knows how to do it), if you don’t know how long it takes to do it, the person that you hire could tell you, “Oh, it takes about five hours to do it,” when it takes like 30 minute…
If at some point you need to do something and you hired someone and then that person just disappears and you really need to do it quickly yourself…if you don’t know how to do it, you’re stuck. These are some of the reasons why I highly recommend you to know how to at least do the basics on your Shopify store.
Then, there are the opposite type of people, the type of people that they are too scared to hire other people. They want to do everything themselves. I know people that have 100s of orders per day and they fulfill each one of them themselves. It takes them hours every single day to fulfill the orders but they don’t care. They want to do it manually because they’re too scared to hire someone to do it for them. They think that that person is going to steal their business, they’re going to steal their idea and they’re going to start a store selling the exact same products. They’re scared that that person is going to destroy their business, etc etc and that’s just a limiting belief that that person has because that’s not going to happen.
First of all, when you hire someone on Shopify for example, you can restrict what that person is going to see. When you hire a virtual assistant on Shopify, you could make it so that that person can only clicks on orders for example…
You can restrict it in a way that they can’t click on the product pages and change everything, delete products, etc etc. There are a lot of ways that you can restrict what the person is going to be able to do inside of Shopify.
Same thing if you use Dropified. For example, to fulfill the orders, you can restrict where they’re going to be able to click, what they’re going to be able to do, etc etc If you’re scared of, “Oh, but what if they destroy everything in my Shopify store,” or in Dropified for example….Don’t worry because you can restrict everything that they can do.
These are the two types of people. You need to be in the middle.
You need to know how to do everything yourself but you need to be aware that you need to focus on high leverage activities.
Making Facebook ads, for example, is a high leverage activities.
Doing product research is a high leverage activity.
Fulfilling orders IS NOT. You’re basically losing time if you do it yourself because you can outsource that for really cheap…On the other hand, it would be much harder to find someone good at product research, as it is way more complicated.
Everything that is super repetitive and that doesn’t require a lot of thinking, you should outsource!
The first person you should hire for your store is someone to fulfill your orders. You can find people for SUPER CHEAP that can do that. Don’t waste time doing this…You should focus on high leverage activities like creating ads and product research instead. The second person you should hire is someone to do your customer service, like answering e-mails. Again, this is super easy to outsource!
Again, don’t be scared of virtual assistants competing with you… First of all, most virtual assistants have no desire to be in business. They like to work 9:00 to 5:00, receive a wage every week and that’s it. Most of them don’t want start their own business.
The second thing is you can make them sign a non-competition agreement and a non-disclosure agreement. If you go on Google, you can find a lot of templates. You just write in Google non-competition agreement and you write also non-disclosure agreement and you’re going to see a lot of templates. The only thing you have to do is download the template, change a few stuff, the date, the names and everything and then you make your virtual assistant sign that.
The non-competition agreement is some kind of a contract that you’re going to make them sign that says that they can’t compete with you with something similar. If you make them sign that, most of them are going to be even too scared to do it because they think that you’re going to sue them.
A non-disclosure agreement is for them to not discuss what your store is about with other people. If they share with everybody what you are doing with your store, someone might start competing with you…
If you do all of this, you have absolutely nothing to worry about!
Now, when it comes to hiring someone, there are a lot of websites where you can do it. You could go on www.upwork.com, www.freelancer.com, www.onlinejobs.ph, etc.
I hired people from all around the world and when it comes to online marketing, I really like to hire people from the Philippines.
First of all, their English is super good. Second of all, most of the time they are super reliable. And finally, you can hire them for super cheap! You can literally hire someone for about $1.50 U.S. to about $3 U.S. to fulfill the orders for you!
Now, when you hire someone on the internet, what I always do is I post the job description and at the end of the job description, I always ask a random question. It could be something like, what’s the date today or you could say to the person at the end, “I want you to tell me the sky is blue,” just something super random.
You’re going to notice that not a lot of them are going to reply to what you just asked them to do and the reason why is that most of them apply to every single job without reading the description!!!
You don’t want to work with these type of people. I’m sure some of them will be good but most of them are just not paying attention to details and these are the kind of employees that if you make them do something super repetitive, they’re going to make a lot of mistakes.
Those that took the time to read the description are the kind of people that you want to work with in the future because they pay attention to details. I always do that and highly recommend you to do it.
Now, how do you train your virtual assistant? I always do the same thing… I record myself doing the task on my computer and I explain to them what to do at the same time! Let’s say I want to teach someone how to fulfill orders…What I do is I do a screen recording of me fulfilling orders on my computer for a while and at the same time I explain all the possible scenarios to them. The good thing about this method is that if at some point that person quits, you can just find someone new and make them listen to the video! You don’t have to spend time teaching someone every single time.
I literally have a video about how to do every single task in my E-commerce business, so when I need to teach someone, I just give them access to the videos and they can teach themselves how to do it!
If you are looking for more, or are wanting to seriously pursue making money with e-commerce, then I want to invite you to join my E-commerce University Program.
E-commerce University is a step-by-step video training course that walks you through everything. The students in it are making a lot of money and the reviews are amazing.
In the program, you get to see me create an E-commerce business from scratch. The program consists of over 45+ “over the shoulder” videos where you get to watch me do everything.
You will learn EVERYTHING you need to know to be successful with e-commerce/dropshipping in this program. I leave nothing out and I am 100% transparent! I share with you exactly what I do with my stores, and even how to scale this business by automating and outsourcing the whole process by hiring virtual assistants! You will learn how to pick a good niche, good products,how to do Facebook ads, Instagram ads, advanced promotions strategies and much much more. This is the exact system I used on all of my stores.
To find out more about E-commerce University, CLICK HERE.
Please leave a comment below or let me know any questions you have. I’d love to hear what you think!