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Someone asked me on my website what do I do then it comes to Facebook Ads comments! Do I manually delete the bad comments? Do I hire someone to do it? Is there a way to automate this? In this blog post I answer this question!


This is one of the most important thing that you have to do in your e-commerce business. You have to know how to deal with Facebook ads comments.

When you create a Facebook ad, people will be able to reply and post comments under it. Most of the comments will be positive, but once in a while someone WILL leave a bad comment. It you let the ad run with the bad comment, it may affect the number of sales that you will make.

If someone says for example : ¨ You can get the same thing on Aliexpress¨ , you can be 100% sure that a lot of people will see this and they won’t buy from you!

I’m going to show you a few useful tricks in this post. The first thing you need to do is to filter certain words on your business Facebook page. There is a way to block certain words to be written on your Business Facebook page. Let’s say you block the word Aliexpress…If someone writes something in the comments section under your ad with the word Aliexpress in it, Facebook will BLOCK THAT MESSAGE. You will save A LOT OF TIME BY DOING THIS. The last thing you want is to have to monitor ALL THE TIME what everybody is saying in the comments. By blocking all the negative words like : Aliexpress, scam, junk, Amazon, bad quality, low quality, etc etc (add all the negative words that you can think about), you will make sure that most comments will be positive (because you blocked all the negative ones…)

Here is how to do it:

First of all, you have to go in your business manager and go on your business Facebook page. Then you have to click on SETTINGS on the top right of the page.

Then you have to find where it says PAGE MODERATION and click on EDIT.

Then you can enter all the words you want to block on your page!! It is this simple.

Another thing you want to do is to check the comments under your ads once in a while (or hire someone to do it for you). There are two reasons for this; The first one is that even if you block a bunch of negative words, some negative comments will still get posted and you want to delete those. The second reason is a lot of people will have questions about your product.

Even if you clearly state : ¨ click on this link to buy¨, you will be amazed by how many people will ask ¨How do I get it¨ in the comments section. By replying to them and by posting the link where they can buy, you will prove to them that you are a legit business ( they will trust you) AND you will make more sales!

If you are just starting out you can do this yourself, and if you are already making money with your store you can outsource this and pay someone like $2 per hour for one hour every day or two to do this for you.

If you are looking for more, or are wanting to seriously pursue making money with e-commerce, then I want to invite you to join my E-commerce University Program.


 E-commerce University is a step-by-step video training course that walks you through everything. The students in it are making a lot of money and the reviews are amazing.

 In the program, you get to see me create an E-commerce business from scratch. The program consists of over 45+ “over the shoulder” videos where you get to watch me do everything.

You will learn EVERYTHING you need to know to be successful with e-commerce/dropshipping in this program. I leave nothing out and I am 100% transparent! I share with you exactly what I do with my stores, and even how to scale this business by automating and outsourcing the whole process by hiring virtual assistants! You will learn how to pick a good niche, good products,how to do Facebook ads, Instagram ads, advanced promotions strategies and much much more. This is the exact system I used on all of my stores.

To find out more about E-commerce University, CLICK HERE.

Please leave a comment below or let me know any questions you have.  I’d love to hear what you think!

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